voltz brought energisa into digital banking with a service designed for people with limited access to banks and little familiarity with digital finance. research across four brazilian cities explored how everyday payments could become a first step towards financial inclusion. the familiarity of messaging apps revealed an opportunity to make banking feel as simple as a conversation.
the brand and digital product were developed together, connecting strategy, visual identity and a coherent design system. a handwritten logo, expressive colours and a conversational symbol gave the experience a human voice. clear language and a chat-based interface helped people navigate payments, manage personal and business accounts and split bills, building confidence through interactions that felt familiar.
rodrigo santos